Privacy Policy

Introduction

At BishopTech, operated by Matthew Bishop ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bishoptech.dev, use our services, or communicate with us.

Our Core Privacy Commitment: We NEVER sell your data to third parties. Your information is used solely to provide our services and communicate with you about our offerings.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the website or use our services.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect includes:

Personal Data

Personally identifiable information that you voluntarily provide to us when using our website or services, such as:

• Name, email address, phone number, and other contact details
• Information provided when filling out forms or questionnaires
• Information provided when requesting a consultation or quote
• Information shared in communication with us

Technical Data

When you visit our website, our servers may automatically log standard data provided by your web browser. This may include:

• Your computer's IP address
• Browser type and version
• Pages you visit and time spent on those pages
• Referring website addresses
• Other technical information

How We Use Your Information

We may use the information we collect from you in the following ways:

• To provide, operate, and maintain our services
• To improve, personalize, and expand our services
• To understand and analyze how you use our services
• To develop new products, services, features, and functionality
• To communicate with you directly or through partners, including for customer service, updates, and other information related to the services
• To process transactions and send related information, including confirmations
• To find and prevent fraud

Data Protection and Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. We use Supabase as our database provider, which provides enterprise-grade security including:

• Data encryption at rest and in transit
• Regular security assessments and compliance monitoring
• Role-based access controls and authentication
• Automated backups and disaster recovery
• SOC 2 Type II compliance

While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security. No method of electronic transmission or storage is 100% secure.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide you with our services and for legitimate business purposes. Here's our data retention policy:

• Active Accounts: Data is retained while your account is active and you are receiving our services
• Account Termination: When you terminate your account or our service relationship ends, your personal data is deleted within 30 days
• Complete Data Purge: All personal information, files, and account data are permanently removed from our systems
• Supabase Deletion: Final deletion of data from our database provider (Supabase) is handled according to their enterprise deletion policies
• Backup Retention: Encrypted backups containing your data are purged within 90 days of account termination

We may retain some information for longer periods only if required by law or for legitimate business purposes such as preventing fraud.

Third-Party Disclosure and Data Sales

WE NEVER SELL YOUR DATA. We do not sell, trade, rent, or otherwise transfer your personally identifiable information to third parties for commercial purposes. Your data is never sold, period.

We may share your information only in the following limited circumstances:

• Service Providers: To trusted service providers (like Supabase for database hosting) who assist us in operating our website and providing services, provided they agree to keep this information confidential and secure
• Legal Requirements: To comply with legal requirements, such as a law, regulation, court order, subpoena, or similar legal process
• Protection: To protect against legal liability, to defend our rights or property, or to protect the safety of our users or the public

In all cases, we maintain strict controls over who has access to your data and ensure it is used only for the stated purposes.

Newsletter and Marketing Communications

By signing up for our services, requesting a consultation, sending us an email, or providing your contact information through our website, you are automatically enrolled to receive newsletters and marketing communications from BishopTech. This includes:

• Email Communications: Updates about our services, new offerings, industry insights, and promotional content
• SMS Communications: Occasional text messages about important updates, service announcements, or promotional offers (where you have provided your phone number)
• Current and Future Campaigns: Marketing messages from our current service offerings and any future business ventures we may launch

Opt-Out: You can unsubscribe from marketing communications at any time by clicking the unsubscribe link in any email, replying "STOP" to SMS messages, or contacting us directly. Unsubscribing from marketing communications will not affect transactional emails related to services you have purchased.

Your Rights

You have certain rights regarding your personal information. These may include:

• The right to access personal information we hold about you
• The right to request correction of inaccurate personal information
• The right to request erasure of your personal information
• The right to object to processing of your personal information
• The right to request restriction of processing your personal information
• The right to data portability

To exercise any of these rights, please contact us using the information provided at the end of this Privacy Policy.

Cookies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Children's Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us so that we can delete such information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: matt@bishoptech.dev
• Phone: (417) 629-7373
• Business Name: Matthew Bishop d/b/a BishopTech